Shipping policy

Thank you for shopping with Shop The Vendy. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below for information regarding order processing, shipping times, delivery expectations, and related details.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, holidays, or promotional events, processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Timeframes

Estimated delivery times vary depending on your location and shipping method selected at checkout.

United States

  • Processing Time: 1–3 Business Days
  • Standard Shipping: 5–10 Business Days
  • Total Estimated Delivery Time: 6–13 Business Days

International Shipping

  • Processing Time: 1–3 Business Days
  • Delivery Time: 7–20 Business Days
  • Total Estimated Delivery Time: 8–23 Business Days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on:

  • Delivery destination
  • Package weight and dimensions
  • Shipping method selected

From time to time, Shop The Vendy may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow 24–72 hours for tracking details to become active after shipment.

Customers can use the provided tracking number to monitor the status of their shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Shop The Vendy is not responsible for:

  • Delays caused by incorrect addresses
  • Lost packages resulting from inaccurate shipping details
  • Additional shipping fees incurred due to address corrections

If you notice an error in your shipping information, please contact us as soon as possible before your order is processed.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government.

These charges are not included in the purchase price or shipping cost and are the responsibility of the recipient.

Delayed Deliveries

While we work with trusted shipping carriers, delivery delays may occasionally occur due to:

  • Severe weather conditions
  • Customs inspections
  • Carrier disruptions
  • Public holidays
  • Natural disasters
  • High shipping volumes

Shop The Vendy cannot guarantee delivery dates and is not liable for delays caused by factors beyond our control.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.

To assist with your claim, please provide:

  • Order number
  • Photos of damaged items (if applicable)
  • Description of the issue

We will work with the shipping carrier to investigate and help resolve the matter as quickly as possible.

Split Shipments

In some cases, items from the same order may be shipped separately from different warehouses or suppliers.

If this occurs, you may receive multiple tracking numbers and deliveries at different times.

There will be no additional shipping charge for split shipments.

Shipping Restrictions

We reserve the right to limit or refuse shipping to certain locations where delivery services are unavailable, restricted, or prohibited by law.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Shop The Vendy
📍 11911 Pioneers Way, Orlando, Florida 32832, United States
📧 happytoserve99@yahoo.com
📞 (347) 406-0670

Thank you for choosing Shop The Vendy. We appreciate your business and are committed to providing a smooth and reliable shopping experience.